CLEAR FROM THE START

Booking terms.

Requesting a stay

A request is not a confirmed reservation. The host checks availability and sends a priced offer. You must accept your rental agreement and complete the required payment to confirm your stay.

Price and payments

Accommodation is priced individually by the host. The current cleaning fee is $0.00. Applicable NH Meals & Rooms tax is shown separately at the configured rate of 8.5%.

20% is due when accepting an offer; the remainder is due 7 days before check-in. If approval or acceptance occurs 7 calendar days or fewer before arrival, 100% is due. Payments are handled by Stripe. We do not store card numbers.

Cancellations

For a guest-requested cancellation, 30 or more days before check-in: 100% refund. 14–29 days before check-in: 50% refund. Less than 14 days before check-in: nonrefundable. Refund percentages apply to the gross amount already paid toward the reservation, including accommodation, cleaning fee, and tax included in that payment. Payment-processing costs charged to the Hosts do not reduce the guest's refund. To request cancellation, the Guest must send an email using the reservation contact details or send a text message to a phone number one of the Hosts has used or provided for communication about the reservation. A guest-requested cancellation becomes effective only when one of the Hosts processes it in the owner booking system and the reservation is recorded as cancelled. The recorded America/New_York calendar date determines the refund window; the guest's request alone does not make the cancellation effective. Cancellation windows use the property's America/New_York calendar date. If the Hosts cancel the reservation because the chalet is unavailable, the Hosts will refund all amounts the Guest paid for that reservation. No additional compensation is provided for that cancellation. If severe weather or road closures prevent the Guest from traveling to the chalet while the chalet remains available for the reserved stay, the normal guest-requested cancellation policy applies. The Hosts may grant an exception on a case-by-case basis, but an exception applies only if a Host confirms it to the Guest in writing. Exceptions are discretionary and are not guaranteed.

To request cancellation, email the host at reservations@thesedayschalet.com or text a phone number a host has used or provided for communication about your reservation. A message alone does not cancel the reservation; the host will process and confirm the cancellation. Any applicable refund will be processed and confirmed separately. Your accepted offer and agreement contain the terms applying to your reservation.

Your rental agreement

You will see the complete rental agreement before payment. The version you accept is stored with your reservation. Later changes to these website settings do not change your accepted agreement.

Booking directly

Direct reservations are with These Days Chalet; they are not Airbnb reservations. Contact reservations@thesedayschalet.com about your booking.

NH Meals & Rooms License: 107204